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FAQs– Connected Technologies

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An item I ordered is faulty, what do i do?

Email info@connectedtechnologies.com.au with a copy of your order confirmation. We will respond to your request within 24-48hrs.

I would like to return an item that is not faulty, how can I do this?

Returns of non faulty items are assessed on a case by case basis and may incur a restocking fee depending on the nature of the item. Please email info@connectedtechnologies.com.au with all the details and one of our team will respond shortly with details on how to proceed. Be sure to include the order number and item you would like to return in your email.

I cant find the item I'm looking for on your site, can you order it for me?

There is a good chance we can, email your request to info@connectedtechnologies.com.au and one of our sales team will look in to it for you.

I'm having trouble completing the checkout process, can somebody help me?

If you are experiencing any issues using our site please email info@connectedtechnologies.com.au with the details and we will assist you as best we can. Some issues can be resolved by clearing cache, trying an alternative browser or simply double checking your order for incorrect quantities.

I placed my order a while ago and received no notification or updates in a long time. What can I do?

Please email info@connectedtechnologies.com.au with the details and we will track down your order and let you know the status as soon as possible.

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We sell Technology Components, Computer Systems, Computer Hardware and Software and other IT products

We are a leading online computer shop in Brisbane, Queensland, Connected Technologies is the one-stop-shop for all your online computer shopping needs.

We ship to all states and cities in Australia including: New South Wales (NSW), Victoria (VIC), Australian Capital Territory (ACT), Queensland (QLD), South Australia (SA), Tasmania (TAS), Western Australia (WA), Northern Territory (NT)

We ship to all cities including: Adelaide, Albany, Alice Springs, Armidale, Brisbane, Broken Hill, Broome, Bundaberg, Byron Bay, Cairns, Canberra, Central Coast, Coffs Harbour, Cooktown, Darwin, Derby, Geraldton, Georgetown, Gladstone, Gold Coast, Hobart, Kalgoorlie, Karumba, Katherine, Larrimah, Lismore, Mackay, Melbourne, Minilya, Moree, Newcastle, Noosa, Northam, Perth, Port Hedland, Portland, Port Lincoln, Port Macquarie, Rockhampton, Sunshine Coast, Southern Cross, Sydney, Townsville, Tweed Heads, Wollongong.

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